• Director, Emergency Medical Services (EWD)

    Position Description


    To lead, oversee, and participate in the work of faculty and staff responsible for providing classroom and laboratory instructional services to EMS students, and to perform a variety of administrative and technical tasks relative to the Economic & Workforce Development EMS Training Program area. 


    • Receives general supervision from the Vice President of Economic & Workforce Development.
    • Exercises direct supervision over EMS training instructional faculty and support staff.
    • Receives direction from the EMS Program Director with regard to educational compliance.
    Duties & Responsibilities (Essential Functions)


    Essential and other important responsibilities and duties may include, but are not limited to, the following:

    Essential Functions:

    • Recommend and assist in the implementation of goals and objectives, establish schedules and methods for providing EMS training programs, implement policies and procedures. 
    • Participate in the administration of the EMS program budget, submit budget recommendations; monitor expenditures. 
    • Negotiate and acquire necessary off-campus training facilities as required for EMS courses. 
    • Ensure compliance of the College's EMS program with state code regarding EMS training. 
    • Monitor and enforce program compliance with laws, rules, and regulations related to safety in EMS classes. 
    • Maintain records of student attendance and performance; maintain other records and data bases according to program needs, North Carolina Office of Medical Services (NC OEMS) requirements, and receives direction from the EMS Program Director regarding COAEMSP/CAAHEP accreditation requirements. Initiate the approval process to serve as a program director for COAEMSP approved program if deemed necessary.
    • Develop class outlines and establish guidelines for various courses; prepare lesson plans and supplemental teaching materials; schedule classroom activities, 
    • Participate in a variety of student-related administrative activities including reviewing admission requirements, progress and qualifications for course completion; may participate in recommending graduates for employment and various licensing requirements. 
    • Lead, plan, provide training to, and review the work of faculty responsible for providing classroom instruction and laboratory demonstration services related to EMS courses. 
    • Lead, supervise, plan, provide training to, and review the work of staff responsible for providing administrative support related to EMS courses. 
    • Lead and participate in curriculum development; research and develop new courses and areas of study; participate in systematic program evaluation. 
    • Act as an advisor to students and faculty: participate in student recruitment efforts. 
    • Remain up-to-date with new developments and changes in the EMS field; participate in staff development programs, workshops, seminars and other programs as appropriate. 
    • Submit book orders for EMS courses; inventory department equipment and supplies annually.
    • Evaluate and maintain accurate records to ensure all faculty possess appropriate certifications and qualifications for courses of study offered. 
    • Assist in instruction as classroom needs dictate.

    Other Important Functions:

    • May participate in advisory committee meetings in areas that are related to EMS training. 
    • Respond to student, faculty, or public inquiries; provide information within the EMS area; resolve complaints in a timely manner. 
    • Assess the relevancy and impact of various lessons; revise and improve lesson format; evaluate various text books and select books to be used for future classes. 


    Knowledge of:

    • NCOEMS guidelines
    • COAEMSP and CAAHEP Standards
    • Basic operations, services and activities of EMS training program. 
    • Principles of supervision, training and performance evaluation. 
    • Modern principles and practices of EMS training program implementation. 
    • Basic operations, services and activities of EMS training program. 
    • Principles of supervision, training and performance evaluation. 
    • Modern principles and practices of EMS training program implementation. 
    • Basic procedures, methods and techniques of budget preparation and control. 
    • Pertinent Federal, State, and local laws; codes; standards and safety regulations. 
    • Recent developments, current literature and sources of information related to EMS training 
    • Marketing theories, principles and practices and their application to a wide variety of EMS training services. 
    • Modern office equipment including computers. 
    • Methods and techniques of classroom and practical instruction related to the EMS training area. 
    • Operational characteristics of instructional equipment and tools used in the classroom or practical/clinical setting, 
    • Principles and procedures of academic and instructional program development and administration. 
    • Principles and practices of curriculum development and instructional teaching strategies. 
    • Current trends, research findings and developments in the EMS area. 

    Ability To:

    • Supervise, organize, train and evaluate the work of instructional, technical and clerical personnel. 
    • Coordinate, direct and implement EMS training programs. 
    • Recommend and implement goals, objectives, and practices for providing effective and efficient EMS training programs. 
    • Understand and interpret State Board of Community College codes, policies and procedures. 
    • Administer EMS training program budgets; allocate limited resources in a cost- effective manner, 
    • Lead, organize, and review the work of faculty and staff in the EMS area. 
    • Independently perform classroom and clinical audits of activities in the EMS area. 
    • Research and develop new courses and instructional programs. 
    • Operate a variety of instructional and office equipment in a safe and effective manner. 
    • Interpret and apply college goals, objectives, policies, procedures, rules and regulations. 
    • Analyze problems; identify alternative solutions. 
    • Establish and maintain cooperative working relationships with those contacted in the course of work
    • Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
    • Maintain effective audio-visual discrimination and perception needed for:
      1. Making observations
      2. Reading and writing
      3. Communicating with others
      4. Operating assigned equipment
      5. Handling varied tasks simultaneously


    • Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
      1. Standing or sitting for extended periods of time
      2. Operating assigned equipment
      3. Handling varied tasks simultaneously 
      4. Bending, stooping, climbing, or lifting up to 50 pounds
    • Maintain mental capacity, which allow the capability of:
      1. Making sound decisions
      2. Responding to questions
      3. Demonstrating intellectual capabilities
    • Communicate clearly and concisely, both orally and in writing



    Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:


    Minimum Education/Training:

    • Associate’s Degree 
    • Current Level I Paramedic Instructor certification or qualification through the North Carolina Office of Emergency Medical Service.  
    • Certified instructor in ACLS, PALS, BLS & PHTLS (PHTLS certification must be obtained within one (1) of employment)

    Minimum Experience:

    • Five (5) years’ experience as a Paramedic


    Preferred Education/Training, Experience, Skills:

    • Bachelor’s Degree in Healthcare-related field
    • Level II Paramedic Instructor Certification
    • Four (4) years’ experience of work with EMS training program instruction or implementation
    • COAEMSP/CAAHEP experience
    • Meet current qualifications to become a NC OEMS Educational Program Director.
    Supplemental Information

    Special Instructions to Applicants:


    • This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
    • Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If the highest level of education is a High School diploma or equivalent, proof of completion is required.
    • Applicants who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.